Terms Of Use

You agree that the Company reserves the right to amend these Terms of Use at any time to meet operational needs. Unless such amendments significantly affect your rights regarding completed purchases, the Company will not provide individual notice. The latest version of these Terms of Use will be posted via a link on the website’s homepage. You are encouraged to review them in detail before each purchase to protect your rights. Your continued use of this website’s services following any modifications or changes shall be deemed as your acknowledgment that you have read, understood, and agreed to accept such modifications and changes. If you do not agree to the modifications or changes to these Terms of Use, please discontinue using this website’s services.

If you are under the age of 20, you must read these Terms of Use carefully and agree to them in the presence of your parent or legal guardian before proceeding with the checkout process. Both you and your legal representative or guardian agree that any subsequent purchases made on this website are necessary for daily life, and you warrant that you have obtained the consent of your legal representative or guardian.

Scope of Membership Services

The scope of services provided on our website includes www.aimlife.com.tw and any future websites we may launch, as well as services provided through our online platforms (such as payment, logistics, and information systems) or physical channels. These services include, but are not limited to, the sale of goods, browsing of content, the provision of product marketing information via email or other means, and other related services. The Company may, at its discretion and based on business needs and actual circumstances, add, remove, modify, or terminate any items or content of the relevant services without the need to notify you individually. Scope of Member Services

Member Account, Password, and Security

1. To ensure transaction security, this website will use the email address and mobile phone number you provided in your personal information as your member account. You will be required to set a password to identify yourself when logging in. You may change your password as often as necessary to maintain the security of your account.
2. You agree to exercise due care and maintain the confidentiality of your account and password, including but not limited to: not disclosing your account or password to third parties, not sharing your account or password with others, and logging out of this website in a timely manner. Except in cases where it is proven that a third party has used your account unlawfully, you shall bear full responsibility for any actions taken by logging in with the correct account and password you have set, and you may not arbitrarily dispute any transactions.
3. You represent and warrant that the personal information you provide on this website is accurate and complete, and that you will not use another person’s information. If you provide any incorrect or false information during registration, the Company reserves the right to suspend or terminate your account and deny you access to the Company’s services.
4. If your account has been compromised or misused, you should notify us immediately to prevent further damage. We will assist in suspending all transactions and further use of the account, and once the issue has been resolved, we will reset your password and reactivate your account upon your request.
5. This website may contain links to other websites as part of advertising or other promotional partnerships. If you use these links to access other websites, the Terms of Use and Privacy Policy of this website will no longer apply. You should determine for yourself whether the terms and conditions of those websites adequately protect your rights before deciding whether to use their services. Our company makes no warranties and assumes no responsibility for such external websites.

Personal Data Protection

We collect, process, and use your personal information each time you make a transaction or participate in an event for the purpose of providing our services and conducting marketing activities. For information regarding the disclosure of personal information, please refer to our Privacy Policy on this website.

The Company will comply with all applicable laws and regulations regarding the protection of personal data and will not use your personal data in any manner that violates the law, except as provided in the Terms of Use, Privacy Policy, or as required by law. However, under the following circumstances, the Company may disclose your personal data to relevant authorities or to third parties who claim that their rights have been infringed and provide official documentation from judicial authorities:

1. As required by law or upon request from law enforcement, judicial authorities, or other competent authorities in accordance with statutory procedures.
2. To protect the legitimate rights and interests of other customers or third parties in an emergency.
3. To ensure the smooth operation of the member service system.
4. To provide financial and logistics information, as well as other necessary information regarding third parties or business partners, in connection with the services provided by our company.
5. If the user violates any government laws or regulations or the Terms of Use of this website.

Important Notes on Online Transactions

1. You may place an order using the quantity and pricing confirmation mechanism provided on this website. We reserve the right to reject your order within one business day for valid reasons. If we do not reject the order, it shall be deemed accepted. However, if you have already made payment, the transaction shall be deemed concluded, unless otherwise provided by law.
2. This website may set a maximum order quantity per customer for specific products. If you place an order exceeding this limit, this website will ship only up to the maximum quantity.
3. Items on this website are shipped according to the method you select and specify at the time of ordering. Shipping costs are not included in the item prices.
4. If, pursuant to the terms of the agreement, we are required to issue a refund to you, we will process the refund to your credit card account using the original authorization code, depending on the payment method you used when placing your order: if you paid by credit card online, we will process the refund using the original authorization code.

Return and Exchange Policy for Customized Products

The automotive window tinting installation services sold on this online store are custom-made products. As they are produced according to customer specifications, they fall under the “Guidelines on Reasonable Exceptions to the Right of Withdrawal in Distance Contracts” and are therefore not subject to the 7-day cooling-off period stipulated in the Consumer Protection Act. Returns or exchanges without cause are not permitted.

Policy for Canceling Orders for Vehicles Before Construction Is Complete

For orders where a construction date has already been scheduled, the refund policy based on the total order amount is as follows if you wish to cancel the order:

1. If the Buyer notifies the Company of their intention to cancel the order via phone and email at least 3 business days prior to the scheduled work date, the Company will refund 100% of the total order amount.
2. If the Buyer notifies the Company of their intention to cancel the order via phone and email at least 2 business days prior to the scheduled work date, the Company will refund only 50% of the total order amount.
3. If the buyer notifies the Company of their intention to cancel the order via phone and email one business day prior to the scheduled work date, the Company will refund only 30% of the total order amount.
4. If the buyer fails to arrive at the site for work as agreed on the scheduled work date, fails to show up, or notifies the Company of their intention to cancel the order via phone, email, or other communication channels on the day of the scheduled work, the Company may withhold the full order amount.
5. The official communication channels for orders placed through this online store are: “Email” and “Company Phone.” Any unilateral notifications regarding order-related matters sent via social media platforms such as Line@, Facebook Messenger, Instagram Messenger, etc., will not be accepted as a basis for subsequent processing. Please ensure that you use email and phone to formally notify our company as the designated communication channels for customer service.

Return and Exchange Policy for Vehicles That Have Already Been Customized

1. If you discover any product defects not caused by human error within 30 days (including weekends and holidays) after the installation of the window film, please contact customer service within that timeframe via phone or email and provide relevant photos. A customer service representative will contact you to determine whether you need to return to the original installation location for a replacement or to process a return and refund.
2. Please note: If necessary, our customer service representative will ask you to drive the vehicle back to the original service location so that our technicians can inspect it on-site to determine whether there are any defects. If the damage is found to be caused by human error or force majeure, we reserve the right to refuse your request for a return or refund.
3. If a customer wishes to return the product for reasons other than a defect in the product itself, the customer will be responsible for a 10% processing fee based on the total order amount. Additionally, we will arrange for you to return the vehicle to the original service location and completely remove the window tint; the refund process can only proceed once this is completed.

Refund Policy

All orders placed on this online store are processed via credit card. In the event of a refund, once the buyer and our company have mutually agreed on the refund details, you must follow the standard refund procedure. After completing the required steps, our customer service representative will ask you to provide your refund account information. The agreed-upon refund amount will then be transferred to your designated account within 5–7 business days.

Intellectual Property

All content on this website, including but not limited to: literary works, images, files, information, product photography, artwork, website structure, programming, web design layouts, trademarks, and other identifying marks, are subject to intellectual property rights legally owned by our company or the relevant rights holders. They are protected under the Copyright Act, Trademark Act, Patent Act, Trade Secrets Act, and Fair Trade Act. No person may use, cite, or reproduce such content without prior permission or authorization from our company or the rights holders, to avoid liability for infringement or violation of the law.

Send Product Information

You agree that we may send product information to the email address you provided from time to time. If you wish to subscribe, unsubscribe, or modify your subscription settings, you may do so in the "Member Information / Subscribe to Newsletter and Receive Promotional Information" section of this website.

Secure Payment System

This website employs "128-bit SSL encryption," the same level of security used by domestic financial institutions. When you make online credit card payments, your personal and credit card information is protected by these security measures.

Basis of Liability and Damages

When you use this service, all data records generated during the usage process shall be subject to the data recorded in this service’s database. In the event of any dispute, both parties shall, in good faith, submit their respective electronic records to a court or an impartial third party for determination. If you violate this Agreement or applicable laws, thereby causing damage or incurring expenses (including but not limited to shipping costs, processing fees, litigation costs, and attorney’s fees) to the Company or its agents, you shall be liable for compensation.

Termination of Service and Disclaimer

The Company maintains the normal operation of this Service using methods and technologies generally considered safe. However, in the following circumstances, the Company reserves the right to suspend or interrupt all or part of this Service without prior notice to you, and shall not be liable for any direct or indirect damages resulting therefrom:

1. When relocating, replacing, upgrading, maintaining, or repairing the hardware and software equipment related to this service.
2. The user violates any government laws or regulations or these Terms of Use.
3. Service suspension or interruption caused by service disruptions at telecommunications or website providers, or other reasons not attributable to the Company.
4. Service suspension or interruption caused by natural disasters or other force majeure events.
5. In the event that information displayed through the Service is incorrect, falsified, altered, deleted, or extracted, or the system is interrupted or fails to operate normally, due to causes beyond the Company’s control.
6. Service suspension or interruption caused by reasons not attributable to the Company.

In the event that scheduled hardware or software maintenance may result in a temporary suspension or termination of website services, the Company will, to the extent possible, post a notice on this website in an appropriate manner prior to such occurrence.

Our Notification Methods

You agree that any transactions between you and the Company arising from the use of or purchases made on this website shall be conducted in electronic form. The Company may send you notices of intent via email, and you may also send notices of intent to the Company through this website.

Validity, Governing Law, and Jurisdiction of This Agreement

1. If any provision of these Terms of Use is held to be invalid, in whole or in part, such invalidity shall not affect the validity of the remaining provisions. The rights and obligations between you and the Company shall be governed by these Terms of Use and any applicable notices or guidelines posted on this website. In the event of any dispute, you may submit your comments or concerns through the customer service contact information provided on this website.
2. The rights and obligations between you and the Company shall be governed by and construed in accordance with applicable internet regulations, the laws of the Republic of China, relevant regulations, and established practices. Should any statement or provision of the Company be found to be incomplete or inadequate, the parties shall resolve such matters through negotiation in good faith, in accordance with the principles of good faith and mutual benefit. If a resolution cannot be reached through negotiation, unless otherwise provided by law, the parties agree that the Taoyuan District Court of Taiwan shall have exclusive jurisdiction as the court of first instance.

Any matters not covered in these Terms of Service shall be interpreted, supplemented, and handled in accordance with the laws of the ROC.