Website Information
網站說明
Terms of Purchase
Payment Methods
This online store offers a “one-time credit card payment” option with no installment plans. Our payment system utilizes the China Trust Bank SSL secure transaction platform. Your card number is encrypted throughout the entire transaction process, and transaction data is stored exclusively within the China Trust Bank system. Card information is not stored in the AIM Fengguang Filter Membrane online store database, ensuring complete transaction security. Please shop with confidence. We accept all Mastercard, Visa, and JCB credit cards.
Need to Know Before Shopping
The automotive window tinting installation services sold on this online store are custom-made products. As they are produced according to customer specifications, they fall under the “Guidelines on Reasonable Exceptions to the Right of Withdrawal in Distance Contracts” and are therefore not subject to the 7-day cooling-off period stipulated in the Consumer Protection Act. Returns or exchanges without cause are not permitted.
Once you've logged in, you can check your order status under “Order Status.”
Paper invoices will be mailed within 10 business days after completion of the work.
Returns, Exchanges, and Refunds
For orders where a construction date has already been scheduled, the refund policy based on the total order amount is as follows if you wish to cancel the order:
- If the Buyer notifies the Company of their intention to cancel the order via phone and email at least 3 business days prior to the scheduled work date, the Company will refund 100% of the total order amount.
- If the Buyer notifies the Company of their intention to cancel the order via phone and email at least 2 business days prior to the scheduled work date, the Company will refund only 50% of the total order amount.
- If the buyer notifies the Company of their intention to cancel the order via phone and email one business day prior to the scheduled work date, the Company will refund only 30% of the total order amount.
- If the buyer fails to arrive at the site for work as agreed on the scheduled work date, fails to show up, or notifies the Company of their intention to cancel the order via phone, email, or other communication channels on the day of the scheduled work, the Company may withhold the full order amount.
- The official communication channels for orders placed through this online store are: “Email” and “Company Phone.” Any unilateral notifications regarding order-related matters sent via social media platforms such as Line@, Facebook Messenger, Instagram Messenger, etc., will not be accepted as a basis for subsequent processing. Please ensure that you use email and phone to formally notify our company as the designated communication channels for customer service.
- If you discover any product defects not caused by human error within 30 days (including weekends and holidays) after the installation of the window film, please contact customer service within that timeframe via phone or email and provide relevant photos. A customer service representative will contact you to determine whether you need to return to the original installation location for a replacement or to process a return and refund.
- Please note: If necessary, our customer service representative will ask you to drive the vehicle back to the original service location so that our technicians can inspect it on-site to determine whether there are any defects. If the damage is found to be caused by human error or force majeure, we reserve the right to refuse your request for a return or refund.
- If a customer wishes to return the product for reasons other than a defect in the product itself, the customer will be responsible for a 10% processing fee based on the total order amount. Additionally, we will arrange for you to return the vehicle to the original service location and completely remove the window tint; the refund process can only proceed once this is completed.
All orders placed on this online store are processed via credit card. In the event of a refund, once the buyer and our company have mutually agreed on the refund details, you must follow the standard refund procedure. After completing the required steps, our customer service representative will ask you to provide your refund account information. The agreed-upon refund amount will then be transferred to your designated account within 5–7 business days.
FAQ
Explanation of Values
The shading coefficient (Sc) represents the extent to which glass building materials affect the energy consumption of a building envelope. It is defined as the ratio of the solar transmittance (η) of a glass specimen to the solar transmittance (ηs) of 3mm clear glass (generally taken as 0.88 as a reference); the lower the shading coefficient, the less external heat the glass building material blocks from entering the building (Source: Green Taiwan Building Center).
- Evaluation criteria for the shading coefficient of energy-efficient glass: Sc value ≤ 0.35.
- Evaluation criteria for architectural window and door film materials: Sc value < 0.57.
Visible light reflectance refers to the proportion of visible light from sunlight that is reflected after striking glass building materials. The higher the visible light reflectance, the greater the degree of light pollution caused by the glass building materials (Source: Green Taiwan Building Center).
- Evaluation criteria for energy-efficient glass: Visible light reflectance ≤ 0.2.
- Evaluation criteria for window film materials used in building doors and windows: Visible light reflectance <0.20.
Visible light transmittance refers to the proportion of visible light from sunlight that passes directly through glass building materials and enters the interior. The higher the visible light transmittance, the greater the benefit of converting sunlight into effective indoor lighting (Source: Green Taiwan Building Center).
- Evaluation criteria for energy-efficient glass: Visible light transmittance ≥ 0.50.
- Evaluation criteria for window film materials used in building doors and windows: Visible light transmittance >0.60.
The thermal conductivity coefficient, also known as the k-value, is measured in W/m·K and is defined as the amount of heat transferred per unit area of a material per unit time under a given temperature difference. The evaluation criteria for building insulation materials are based on the standards of Taiwan’s Environmental Labeling Program and are set at a thermal conductivity coefficient of <0.044 W/m·K (Source: Green Taiwan Building Center).
Thermal transmittance, also known as the U-value, is measured in W/m²·K. It is defined as the amount of heat transferred through a unit area of a building envelope per unit time when the temperature difference between the interior and exterior is 1 K (Source: Green Taiwan Building Center).
- Evaluation criteria for exterior wall systems or structures: U-value < 1.8 W/m2 K。
- Evaluation criteria for roof systems or structures: U-value < 0.72 W/m²·K2‧K。
Key evaluation criteria for energy-saving coatings include solar reflectance (solar reflectance) and thermal emittance. The former is used to assess a roof’s ability to reflect solar radiation, while the latter is used to assess the efficiency with which a roof radiates surface heat into the external environment. The Solar Reflectance Index (SRI) is a comprehensive indicator that combines solar reflectance and thermal emittance (Source: Green Taiwan Building Center).
- Criteria for evaluating energy-saving coatings: Solar reflectance >0.70 and SRI >80.
Glass Specifications
Low-E glass (Low Emissivity) is commonly referred to as “low-emissivity glass.” It is primarily manufactured using traditional methods, typically involving a metal coating to increase the reflection of infrared rays from sunlight, thereby reducing radiant heat and providing thermal insulation. The following is an introduction to two types of Low-E glass:
- Hard-coated: A metal coating applied to imported single-pane Low-E glass. Advantages: Can be used as a single pane, laminated, or bent. Disadvantages: Poor thermal insulation.
- Soft-coated glass: All Taiwan Glass products fall into this category. Advantages: Good thermal insulation properties. Disadvantages: Metal coatings oxidize when exposed to air and are prone to scratching, so most products feature a double-pane structure.
AIM Energy-Saving Glass is a Low-E glass that goes beyond traditional metal-coated glass. It combines “ceramic heat-insulating materials” with nano-light-filtering technology and the film-forming technology used in standard laminated glass (PVB interlayer). It utilizes standard glass lamination processes, equipment, and temperature control parameters, making it highly stable and reliable. Furthermore, because it contains no metal components, it does not oxidize and maintains its performance over the long term without degradation. Practical testing has demonstrated that it effectively enhances the value of residential properties and luxury homes.
First, we need to determine the intended purpose. The primary function of insulated glass is thermal insulation; think of it like a thermos. To prevent heat from escaping, it is widely used in cold-weather countries where indoor temperatures are in the low teens Celsius and outdoor temperatures are below freezing. Using insulated glass reduces indoor heating energy consumption and lowers carbon emissions. However, Taiwan is a subtropical country where the temperature difference between indoors and outdoors is less than 10 degrees. the primary factor affecting air conditioning efficiency is the direct penetration of infrared radiation from sunlight through the glass into the room. Therefore, by reducing the amount of infrared radiation that penetrates, we can achieve heat insulation, comfort, and energy savings. In this context, AIM Fengguang Energy-Saving Glass—which offers both high light transmission and high heat insulation—is the ideal solution for thermal insulation glass that truly balances indoor natural light and air conditioning energy efficiency.
- Infrared (IR): This is a heat source. The sensation of heat from sunlight is caused by infrared radiation; the more of it that enters a room, the hotter it becomes. If there is insufficient air circulation indoors, the room will feel stuffy and hot.
- Ultraviolet (UV) rays: These are silent killers. While UV rays in sunlight are imperceptible, over time they cause damage to organic materials—such as antiques, paintings, sofas, carpets, curtains, and other home furnishings—leading to deterioration, cracking, and fading; It also poses risks to the skin, including tanning, premature aging, and cancer. It is truly a silent killer that permeates our daily lives.
